Mercer Select

Mercer Select US Home > Human Capital > HR Effectiveness > Library

US HR Effectiveness

Library

Merger may facilitate HR transformation

A merger integration may be a good time to initiate an HR transformation, depending on factors such as deal size and the stability of the competitive environment, this article states. (Deloitte Touche Tohmatsu, July 2008, 8 pages) More | Article

Shifts in the HR outsourcing marketplace

This HRO market overview reports that service providers are now focused on delivering core processes efficiently rather than taking on broader projects. The writers advise buyers to carefully consider their objectives at the outset for maximum value. (IHRIM.link, August/September 2008, 3 pages) More | Article

A trip to the future of BPO

Standardized solutions and improved use of technology will enable business process outsourcing (BPO) to provide support for general and administrative (G&A) business functions, including HRO, this overview says. (IHRIM.link, August/September 2008, 3 pages) More | Article

Outsourcing -- the opening of Pandora's Box

In this case study of Lexmark International's venture into outsourcing, Lexmark's HRIS team manager recounts the problems the company faced when it outsourced -- and later offshored -- its IT function. (IHRIM.link, August/September 2008, 3 pages) More | Article

The 2008 RPO baker's dozen ranking

The RightThing heads HRO Today's 2008 list of top recruitment processing outsourcing (RPO) providers. The ranking is based on breadth of service, deal size, and quality of service measures. (HRO Today, July/August 2008, 4 pages) More | Article

First-class RPO

This article examines Delta Airlines' RPO relationship with PeopleScout and relates how Delta decided to outsource its recruitment responsibilities. (HRO Today, July/August 2008, 2 pages) More | Article

The complexities of HRO pricing

HRO pricing agreements involve more than basic contract negotiation, this article says. It explains various pricing models, buyer management policies and practices, and other issues that affect price. (IHRIM Journal, Vol. XII, No. 2, 2008, 4 pages) More | Article

Gauging buyer satisfaction

This HRO Today article provides an overview of today's HRO service delivery market. It notes that 73 percent of respondents to its recent buyers survey said they are satisfied with their HRO providers. (HRO Today, June 2008, 3 pages) More | Article

The benefits of talent management systems

Talent management software can deliver a high return on investment (ROI) when replacing paper- or spreadsheet-based systems, according to this article based on two case studies. (Fortune Small Business, July 1, 2008, 3 pages) More | Article

Total cost of ownership

Companies can reduce costs by 30 percent to 35 percent on average by outsourcing major HR functions, although results vary greatly by company, according to research conducted by this author. He evaluates factors affecting buy-versus-build decisions. (IHRIM.link, February/March 2008, 3 pages) More | Article