New Mercer paper provides an update on HR shared services

The HR shared services model can improve consistency, quality and technology use, while delivering consolidation, labor savings and business value. Yet shared services are not "one size fits all," so the model must be fitted to each organization's HR needs, procedures, technology and staff skills. Mercer's new paper, "Finding your place on the HR shared services continuum," can help with this process. Using real-life examples, the paper discusses the impact of global drivers of HR change on shared services, ways to assess HR delivery options and regional variations in HR shared services.  (Mercer, 20 Feb 2008)

• Full Point of View paper: Finding your place on the HR shared services continuum (PDF)
• Mercer's shared services website

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