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Issue #7 — October 2005

M&A: How Total Rewards Can Help Capture the Value of Your Deal

As M&A transactions play an increasingly important role in growth strategies, executives are placing greater emphasis on employee rewards as a factor in deal success. Before, during, or after the transaction, executives are identifying important people issues:

Our company is entering new markets with a new business model and we need to reorganize/restructure.

We need to drive innovation or improve customer relations to spur revenue growth. 

We need to align our employees’ goals and motivation with our new business imperatives. 

We need more predictability and control in our compensation and benefit costs.

Our employee commitment is slipping.

We have flight risks with our critical talent.

As most companies with M&A experience will confirm, getting the people issues right on the front end is critical to capturing the value of the deal. “Total Rewards” is all about people, performance, and cost. Companies that adopt this approach to their pay, benefits, and career programs are in the best position to maximize employee contributions and satisfaction, manage costs, and add value to the business.

What is Total Rewards?
Traditionally, compensation, benefits, and career programs have been managed separately, with few tools or methodologies to understand their interrelationships. Today, strategically oriented companies are adopting a comprehensive approach to these programs. And an M&A transaction can serve as the springboard to a thoughtful reconsideration of how these programs are designed and managed, which can deliver real value to the post-closing company.

In Mercer’s view, Total Rewards is an integrated approach to compensation, benefits, and career development programs that leverages the employer’s investments by ensuring that programs are aligned to support the new business while continuing to meet employees’ important priorities. Both objectives must be accomplished at a cost that is affordable and sustainable.

What does a Total Rewards strategy provide in an M&A transaction? Fundamentally, it is a framework for management decision making about human capital programs. In the short term, it establishes the business case for change and articulates the guiding principles for post-closing HR programs, specifying how each plan will be designed and delivered within the desired cost structure. Longer term, a Total Rewards strategy

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strengthens employee commitment and engagement;

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facilitates talent attraction, retention, and deployment;

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reinforces the organization’s desired cultural attributes; and

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delivers a predictable, sustainable cost structure.

Three key perspectives
Mercer’s proprietary Total Rewards framework brings together these three key perspectives: employer, employee, and cost.

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Employer Perspective. Our extensive research and client-specific fact finding helps the post-closing company assess the competitive environment, critical success factors, talent requirements, and cultural attributes needed to support business success (that is, knowledge, competencies, and behaviors).

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Employee Perspective. Employee focus groups and specialized surveys help capture the employee perspective, identifying critical information about

 

the level of importance and satisfaction that employees attach to each component of current rewards;

 

reward components that can strengthen employee engagement and commitment;

 

the perceived value of each rewards component versus its actual cost; and

 

gaps between employees’ perceptions of the company’s current cultural attributes and the company's desired cultural attributes.

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Cost Perspective. Internal and external benchmarking identifies critical reward program information to determine a reasonable and sustainable level for reward costs today and in the future. Cost benchmarking also provides useful insights about whether a company should reduce cost and, if so, by how much.

Each of these three perspectives is important and needs to influence the programs a company sponsors. But an optimal rewards strategy can result from a balanced response to these three perspectives’ competing demands.

Total Rewards as a total solution
In an M&A transaction, where an entity’s near-term survival depends on meeting financial goals, Total Rewards enables the post-closing entity to use its limited investments to maximize outcomes during the critical launch phase. And to keep pace with changing business conditions and the organization over time, it supports decision making about design and delivery of individual plans.

To learn more about Total Rewards in the M&A context, listen to the replay of the web briefing of the same name from 28 June. You’ll hear how one company, Arkema, used Total Rewards as part of its business strategy following divestiture to assure both a strong balance sheet and committed, high-performing employees to facilitate its growth as an independent company.

 

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Mercer gives no representations or warranties as to the accuracy or completeness of the information contained in this e-Bulletin. As each situation is different and the advice strategies are often tailored to the applicable circumstances, you should have your counsel and your accounting function review the current regulations and the advice strategy before you implement it.


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